How Stock Doctor Transformed Happy and Glorious
How Stock Doctor Transformed Happy and Glorious Have you ever felt overwhelmed by your business numbers? Maybe it seems like there’s endless amounts of information that you can get your hands on, but you don’t actually know what you’re supposed to be doing with it. Maybe your cash flow has felt really tight and unmanageable […]
The Power of Chatbots in Retail with Mel Eilers
The Power of Chatbots in Retail with Mel Eilers Have you ever chatted with a bot on Instagram? Chances are if you connected on a post of mine and got a link sent to you in your DMs, then you’ve interacted with my Resilient Retail Club Instabot. But what is a chatbot and how can […]
How to Leverage Black Friday to Clear Your Dead Stock
Do you have too much stock in your business right now? If you feel like a lot of money is tied up in stock and there is not quite enough in your bank account right now, you are not alone. So I thought with the Christmas season fast approaching I would give you some practical […]
Retail Customer Service Horror Stories
Retail Customer Service Horror Stories It’s Halloween! And today’s episode is all about the horrors of customer service. And I wanted to do it from both sides, not just what you’ve experienced as business owners, and lots of you have shared your horror stories of what your customers have said and done, but also how […]
Navigating Holiday Cash Flow: A Retailer’s Survival Guide
Navigating Holiday Cash Flow In this episode of the Resilient Retail Game Plan podcast, I tackle the challenges retailers face from September to November, focusing on cash flow management and strategic stock handling. I delve into the reasons behind the holiday cash flow pinch during this period, such as holiday season stocking and payment timing […]
What does the future of the UK High Street look like?
What does the future of the UK High Street look like? We often hear headlines that the UK high street is in decline and all kinds of scare stories for brick-and-mortar stores. So in today’s episode, I wanted to take the time to go through some recent numbers so we can see what’s actually happening […]
Practical Solutions to Avoid Stock Shortages: Consulting with Driftwood Designs
Practical Solutions to Avoid Stock Shortages: Consulting with Driftwood Designs In this exciting episode, I introduce a brand-new format for the Resilient Retail Game Plan, featuring a live consulting call with Becky Barratt from Driftwood Designs. Becky shares with me that at times they have found that they are surprised to discover that they are […]
Introducing the Stock Doctor
Introducing Stock Doctor: An All New Way To Revolutionize Your Business Numbers In today’s episode, I unveil a brand new service called Stock Doctor. This revolutionary done-for-you service is designed to help retail business owners understand their stock and cash flow management without the stress and guesswork. With expert analysis, customized plans, and direct support, […]
2024 Christmas Unwrapped: Insights for Retailers
2024 Christmas Unwrapped: Insights for Retailers Today let’s delve into the anticipated trends, Insights for Retailers and predictions for Christmas 2024. Drawing on research from PwC, Mintel, Retail Week, NatWest, and other sources, we explore the macroeconomic outlook, consumer spending behaviors, and sector-specific expectations. We discuss the importance of value, omnichannel strategies, brand loyalty, and […]
Leaning Into Expertise a Retailer Success Story with Daniella Raffa of Mamma Shack
Leaning Into Expertise a Retailer Success Story with Daniella Raffa of Mamma Shack In this episode of the Resilient Retail Game Plan, I sit down with Daniella Raffa, founder of Mama Shack, to discuss her journey of Retailer Success Story from product designer to successful entrepreneur in the baby essentials market. Daniella shares her […]
Secrets to Purpose-Led Success with Lucy Greenwood of Lucy & Yak
Secrets to Purpose-Led Success with Lucy Greenwood of Lucy & Yak In this episode of the Resilient Retail Game Plan podcast, I interview Lucy Greenwood, co-founder of the ethical and sustainable clothing brand Lucy & Yak. Lucy shares insights from their journey, which began in 2017. We discuss the importance of authenticity, community building, […]
Finding Purpose In Your Brand with Jo Tuchener-Sharp Founder of Scamp & Dude
Finding Purpose In Your Brand with Jo Tuchener-Sharp Founder of Scamp & Dude In this episode of the Resilient Retail Game Plan, I interview Jo Tuchener-Sharp, the founder of Scamp and Dude, a purpose-led fashion brand transforming the world of fashion into a force for good. Jo shares her moving story from working in PR […]
Mastering Retail Profit Margins with Catherine Erdly
Understanding Retail Profit Margins: The Foundation of a Successful Retail Business Today we are diving deep into the critical topic of profit margins and their importance in maintaining a profitable, sustainable and abundant retail business. I’m sharing examples from my retail industry experience to break down how to calculate profit margins, common mistakes to […]
Secrets to Successful Amazon Selling with Vicki Weinberg
Secrets to Successful Amazon Selling with Vicki Weinberg In this episode of the Resilient Retail Game Plan, I’m joined by Amazon selling expert Vicky Weinberg. We discuss Successful Amazon Selling how to make your products and brand stand out on Amazon, Vicky’s journey from a baby product brand owner to an Amazon consultant, and the […]
Clearing Slow Stock Without Damaging Your Brand with Catherine Erdly
Clearing Slow Stock Without Damaging Your Brand In this episode of the Resilient Retail Game Plan, I’m addressing one of the most requested topics from my audience: how to clear slow stock without damaging your brand. We’ll explore what makes a discounting strategy harmful to your brand, and why it’s crucial to avoid blanket discounts […]
Routines Of Highly Successful Retailers with Catherine Erdly
The Power of Routines: Key Habits of Highly Successful Retailers Today we are delving into the routines and habits that highly successful retailers adopt to thrive. I’m breaking down essential routines—from daily to yearly planning—that help businesses stay proactive and in control. I discuss the importance of structure, focusing on critical tasks first, and regularly […]
