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Small business consultant, independent retail expert and membership-host
The Resilient Retail Club is a membership group and consultancy run by me, Catherine Erdly, small business consultant and retail expert.
I offer expert support, education and encouragement to indie brands, makers, independent shopkeepers, Ecommerce sellers and online shops.
If you create or curate products you are proud of, then I am here to offer the expert advice to make your small business better.
I started working as a small business consultant to give me more flexibility and freedom, and I believe that all indie makers, online shopkeepers and independent brands should have the same opportunity.
But let’s be honest – having flexibility and freedom in your business depends on making enough money, something that’s hard for many makers, brands and shops.
I started my small business consultancy and membership to share the tools and techniques that I have honed over 17 years in high-street retailers.
Tools and techniques that can help independent retailers, online shops, Ecommerce brands and small indie makers get a handle on their small business.
I want to help you grow your sales, boost your bottom line and create the business you set out to build.
Here is what indie makers, independent shopkeepers, brands and Ecommerce shops have said about working with me as their small business consultant
The Resilient Retail Club works with a variety of independent retailers, online sellers, Ecommerce brands, indie makers and shopkeepers in many product areas
I have over two decades experience in the retail industry including 17 years in high street retailers managing budgets of up to £400 million.
Everything I do in The Resilient Retail Club as a small business consultant and expert is based off my experience in sales strategy, stock management and growing profits.
Since 2018, I have been running my own small business consultancy and membership working with some of the most exciting independent retailers, Ecommerce brands, indie makers, online shops and shopkeepers.
I’m proud to be a Forbes.com contributor on the subject of starting and scaling a product business and a frequent press commentator on the retail industry.
I offer expert advice only where it is backed by serious experience. I'll always be honest if I'm not the best person to help.
You are passionate about your small business, and I am a consultant who is passionate about seeing your small business succeed.
There is no such thing as a stupid question, and I will never let you feel uncomfortable or awkward about what you do or don't know.
I help start-up and independent retailers and brands to grow their sales and profits, and build better businesses.
Whether that’s creating a sales strategy or helping them get clear on the direction for their business, I help build confidence and clarity.
The Resilient Retail Club support team are a key part of the consultancy and membership community
Despite the stereotypes you hear about living in London, I know ALL my neighbours names and even help organise our yearly street party! I’m proud to be based in South East London.
In addition, it’s just a short hop into Central London where I meet indie makers, Ecommerce brands, shopkeepers, independent retailers and online shops from all over the United Kingdom when I’m hosting an in-person strategy day.
However, the beauty of my business is that I work predominantly online with an entirely remote team. This means I can offer support and advice as a small business consultant to small businesses, makers, brands and shops wherever they are based.
Expert small business consultant, contributor, speaker and writer for many small business and retail publications.
I am passionate about how Ecommerce brands, online shops, indie makers, shopkeepers and independent small businesses can build a triple-bottom line that looks after people, planet and profit, in that order.
I donate 3% of The Resilient Retail Club total sales to charity via Work For Good. I was nominated as their Charity Champion in 2022.
The Resilient Retail Club has signed the pledge aiming to ensure companies in the UK reflect the interests of society and the environment.
I have a special interest and experience in being a consultant and mentor for social enterprises and purpose-led brands.
I am proud to be a Small Business Britain Champion and regular collaborator on small business support campaigns.
I am proud to have judged, won and been nominated for several small business awards.
Join The Resilient Retail Club mailing list to receive The Weekly Sales Review, jam-packed full of useful information, events and expert advice for indie retailers, online sellers, Ecommerce brands and independent small businesses